> For the complete documentation index, see [llms.txt](https://shopping-docs.toss.im/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://shopping-docs.toss.im/ads/support/faq.md).
# 자주 묻는 질문
{% columns %}
{% column %}
## 광고 성과
* 노출이 줄었어요
* 매출을 올리고 싶어요
* 성과 용어가 궁금해요
바로가기
{% endcolumn %}
{% column %}
## 광고 신청
* 자동운영과 수동운영이 궁금해요
* 노출 불가 상품이 있어요
* 적정 예산이 궁금해요
바로가기
{% endcolumn %}
{% endcolumns %}
{% columns %}
{% column width="50%" %}
## 비즈니스 월렛
* 마이너스 머니가 되었어요
* 소진 내역이 궁금해요
* 잔액을 환불하고 싶어요
바로가기
{% endcolumn %}
{% column width="50%" %}
## 광고 정산
* 집행비와 정산금 차이가 있어요
* 세금계산서 발생이 궁금해요
바로가기
{% endcolumn %}
{% endcolumns %}
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://shopping-docs.toss.im/ads/support/faq.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.